Anybody know why the exact same browser but different machines displays content differently?

Discussion in 'HTML' started by Geoff Coope, Mar 24, 2006.

  1. Geoff Coope

    Geoff Coope Guest

    Hi all

    Got a strange problem. A client just got a new PC with IE6 SP2
    pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they visit
    their website it shows a one pixel spacing issue on a sliced template. A
    lower part of their logo has a thin white line through it (background
    colour).

    I checked the IE Browser version against my own and the version string is
    exactly the same. I have tested the following options to see if I can
    replicate the same problem that the client sees without success.

    VIEW->TEXT SIZE
    VIEW->ENCODING

    DISPLAY PROPERTIES->APPEARANCE->LARGE FONTS

    Anybody have any ideas what else could be causing this?

    Thanks
    Geoff
    PS. I posted this question in the dreamweaver NG but got no response for a
    few days so trying here instead. Forgive me if this is classed as cross
    posting.
     
    Geoff Coope, Mar 24, 2006
    #1
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  2. Gazing into my crystal ball I observed "Geoff Coope" <>
    writing in news:5wUUf.23405$:

    > Hi all
    >
    > Got a strange problem. A client just got a new PC with IE6 SP2
    > pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they
    > visit their website it shows a one pixel spacing issue on a sliced
    > template. A lower part of their logo has a thin white line through it
    > (background colour).
    >
    > I checked the IE Browser version against my own and the version string
    > is exactly the same. I have tested the following options to see if I
    > can replicate the same problem that the client sees without success.
    >
    > VIEW->TEXT SIZE
    > VIEW->ENCODING
    >
    > DISPLAY PROPERTIES->APPEARANCE->LARGE FONTS
    >
    > Anybody have any ideas what else could be causing this?
    >
    > Thanks
    > Geoff
    > PS. I posted this question in the dreamweaver NG but got no response
    > for a few days so trying here instead. Forgive me if this is classed
    > as cross posting.
    >
    >
    >


    First, it would be a good idea to provide a URL.
    Second, you could send the page through the validator
    <http://validator.w3.org> to catch any obvious errors.

    This is one of the pitfalls of using layout tables. Tables are meant for
    tabular data, not for presenting sliced up logos. Often, when there is
    white space eg: <td><img src="1.jpg"> </td> or even a carriage return, this
    will cause this to happen.

    --
    Adrienne Boswell
    Please respond to the group so others can share
     
    Adrienne Boswell, Mar 24, 2006
    #2
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  3. Geoff Coope wrote:

    > Hi all
    >
    > Got a strange problem. A client just got a new PC with IE6 SP2
    > pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they visit
    > their website it shows a one pixel spacing issue on a sliced template. A
    > lower part of their logo has a thin white line through it (background
    > colour).
    >

    <snip>
    >
    > Anybody have any ideas what else could be causing this?
    >
    > Thanks
    > Geoff


    The question that comes to my mind is what is different in the two machines?

    Do they have the same font selection? Are they running the same versions of
    Java and/or MS's virtual machine? I would also take into account what the
    page is using; if there is no java on the page, then it probably isn't a
    java issue.

    Without looking at the page itself, my best guess would be that it may be
    font related. Is spacing font size dependent? Are his default fonts
    larger than yours? If so are his gaps larger than yours? Following that
    chain, his thin white line, might be reduced to a 1/3rd pixel width line on
    your display. But like I said, this is only a guess, and I won't even call
    it an educated guess.

    Let us see the problem, then maybe we can help you find it.

    Carolyn
    --
    Carolyn Marenger
     
    Carolyn Marenger, Mar 24, 2006
    #3
  4. Geoff Coope

    Geoff Coope Guest

    Thanks all, I will try and get more details from the clients machine.

    Geoff
     
    Geoff Coope, Mar 25, 2006
    #4
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