H
howard39
We have deployed an ASP.NET application on 20 servers in different locations,
and it is used daily by about 300 users around the country.
Every couple of weeks at one location or another, users cannot get into the
application. The Default.htm redirection page displays, but then, instead of
entering our ASP.NET main page, the unhandled exception message below is
displayed. Sometimes if the users wait and try again they can get in. The
most recent time this occured, three users could not get in, and waiting and
trying again didn't help. We rebooted the server and all was well again.
The exception message seems to indicate that there is a problem with
authentication, and this occurs outside of any code we have written. We are
using integrated Windows authentication.
Could this be a Kerberos issue or some kind of Active Directory network
issue? How would we go about finding and fixing the problem?
The application runs on Windows 2003 servers using IIS in IIS5 mode. The
clients typically use Windows 2000.
and it is used daily by about 300 users around the country.
Every couple of weeks at one location or another, users cannot get into the
application. The Default.htm redirection page displays, but then, instead of
entering our ASP.NET main page, the unhandled exception message below is
displayed. Sometimes if the users wait and try again they can get in. The
most recent time this occured, three users could not get in, and waiting and
trying again didn't help. We rebooted the server and all was well again.
The exception message seems to indicate that there is a problem with
authentication, and this occurs outside of any code we have written. We are
using integrated Windows authentication.
Could this be a Kerberos issue or some kind of Active Directory network
issue? How would we go about finding and fixing the problem?
The application runs on Windows 2003 servers using IIS in IIS5 mode. The
clients typically use Windows 2000.