Bristol, UK, Harbourside website, Comments please ?

S

SpaceGirl

Trevor George said:
I saw this URL http://www.harboursidebristol.co.uk on the side of a
ferry-boat in Bristol Docks and emailed the webmaster, to say that I
thought it wasn't very user-friendly (especially for those on dial-ups).

I'd be grateful for any other constructive cricism I could pass on.

It's at http://www.harboursidebristol.co.uk


Judging by the product, I'd say those who are still on dialup are not the
target market :) I liked the site. It loaded instantly, and I had no
problems navigating it...
 
T

Trevor George

SpaceGirl wrote in message ...
Judging by the product, I'd say those who are still on dialup are not the
target market.

But well over 60% of users (or probably more in the UK) are still on
dial-ups. I guess a lot of those are still within the target market :~(
 
S

SpaceGirl

Trevor George said:
SpaceGirl wrote in message ...

But well over 60% of users (or probably more in the UK) are still on
dial-ups. I guess a lot of those are still within the target market :~(


I suppose... but its the current trendy, and I doubt it's going to get any
easier for narrowband users. Broadband user demand more and more broadband
content - which means they are more likely to fall for the slick graphics
and pretty convent, buy products etc etc. It becomes a self perpetuating
cycle, because then the market realises the big online spenders are the
broadband users, which means even less effort is spent on narrowband
content... Anyway, that's my grim take on things. Even relatively
'narrowband friendly' sides take forever to download on 56k these days. We
live in an impatient world. I think those left of narrowband are going to
become so frustrated with the lack of speed, they'd never shop or seriously
browse online anyway (eventually).

And that's only half the problems. Broadband varies from 128kbps to 8mbit
ps. To a 2mbit cable users, a 256kb connection appears VERY slow; certainly
too slow to watch video online, and almost too slow to play online games
these day, for example...
 
G

Grunff

SpaceGirl said:
Judging by the product, I'd say those who are still on dialup are not the
target market :) I liked the site. It loaded instantly, and I had no
problems navigating it...


Now there's a bizarre and rather clueless statement.
 
S

SpaceGirl

Grunff said:
Now there's a bizarre and rather clueless statement.

It depends... I didn't read the content carefully. But my impression was
"inner city, affluent properties", which would suggest a target audience
already living in a city, which in turn leads to the likelihood that they
have broadband, or are to be more interested in "flash bang" over pure
content. It was a generalisation :) I dont know who their target is.
 
K

Karl Groves

SpaceGirl said:
It depends... I didn't read the content carefully. But my impression was
"inner city, affluent properties", which would suggest a target audience
already living in a city, which in turn leads to the likelihood that they
have broadband, or are to be more interested in "flash bang" over pure
content. It was a generalisation :) I dont know who their target is.

It doesn't matter where they are or how much money they have.
The majority of users *still* don't have broadband. So while the target
audience is more likely to have broadband, that doesn't negate the fact that
the majority will still have dial-up.

-Karl
 
S

SpaceGirl

Karl Groves said:
It doesn't matter where they are or how much money they have.
The majority of users *still* don't have broadband. So while the target
audience is more likely to have broadband, that doesn't negate the fact that
the majority will still have dial-up.

-Karl

Well of course... I was making a point about targets. If you're designing a
mass market site (search engine, for example), it would be pretty stupid to
use heavy graphics... or Flash!
 
C

CW

<uk.net.web.authoring , SpaceGirl , (e-mail address removed)>
<[email protected]>
Even relatively
'narrowband friendly' sides take forever to download on 56k these days. We
live in an impatient world. I think those left of narrowband are going to
become so frustrated with the lack of speed, they'd never shop or seriously
browse online anyway (eventually).

It depends on the user and what they are looking for in a internet
connection , If the user is the type of person who mostly works on a pc
using whatever app for hours at a time and doesnt actually use the net
much to surf or download then there isnt any real need for a broadband
connection .

These days I find it hard to imagine anything more mind numbingly boring
than surfing the web .

PS: nobody in star trek surfs the web even with connections thousands of
times faster than broadband - why is that :)
 
I

Inger Helene Falch-Jacobsen

Trevor said:
I saw this URL http://www.harboursidebristol.co.uk on the side of a
ferry-boat in Bristol Docks and emailed the webmaster, to say that I
thought it wasn't very user-friendly (especially for those on
dial-ups).

I'd be grateful for any other constructive cricism I could pass on.

It's at http://www.harboursidebristol.co.uk

This is what it looks like when you filter flash:
http://home.online.no/~ingerfaj/harboursidebristol.jpg
Nothing there...

(I hope I am not breaking any rules here, but I can't figure out what
Whitecrest meant by
"Well there is that saying about the shoe fitting... " in the Universal
font-discussion. Please bear with me, my native language isn't English! Can
someone please explain?)
 
B

Barefoot Kid

Trevor George said:
I saw this URL http://www.harboursidebristol.co.uk on the side of a
ferry-boat in Bristol Docks and emailed the webmaster, to say that I
thought it wasn't very user-friendly (especially for those on dial-ups).

I'd be grateful for any other constructive cricism I could pass on.

It's at http://www.harboursidebristol.co.uk

for a flash site it looks very slick and trendy, i didnt have any probs
navigating it either. should be placed in the middle of the page tho, looks
mash up pushed to the top like that
 
T

TechnoHippie

Trevor said:
I saw this URL http://www.harboursidebristol.co.uk on the side of a
ferry-boat in Bristol Docks and emailed the webmaster, to say that I
thought it wasn't very user-friendly (especially for those on dial-ups).

I'd be grateful for any other constructive cricism I could pass on.

It's at http://www.harboursidebristol.co.uk

It's fine for a flash brochure site. So I have to wait for every page
to load ... same with html and php. What, in particular, is your gripe
with the site? It's accessible and not overly slow.

Judy
 
2

2gy76s

I saw this URL http://www.harboursidebristol.co.uk on the side of a
I thought it was a well known notion that Flash and user-friendly don't
belong in the same sentance.

I bet they didn't really care to answer your unrequested critique.

They got paid for what they were asked to do we can assume.
 
A

Andrew Urquhart

Barry said:
Holodecks.

Nah, it just wouldn't very good TV:

KIRK: Scotty I need everything you've got, we're browsing the
Harbourside site
SCOTTY: Ack, Cap'n I canna give ye any more ban'width
 
S

Steve Pugh

SpaceGirl said:
I suppose... but its the current trendy, and I doubt it's going to get any
easier for narrowband users. Broadband user demand more and more broadband
content - which means they are more likely to fall for the slick graphics
and pretty convent, buy products etc etc. It becomes a self perpetuating
cycle, because then the market realises the big online spenders are the
broadband users, which means even less effort is spent on narrowband
content...

I disagree. A totally unscientific survey amongst friends and family
tells me that users switch to broadband to get the same content
faster, not to get more content at the same speed. Things that are
only practical with broadband (downloading mp3s, movies, software,
etc.) are seen as something extra to the basic web surfing experience.

Where you might notice a difference is amongst the younger audience
(pre- and early teens) who won't have experience of anything except
broadband. However, and this is digressing rapidly, when a project I
worked on conducted usability tests on an early teens group we
discovered that their attitude to the web was not what we expected -
they were actually quite resistant to innovation. As they had grown up
with the web it was part of life and not something special, as such
they expected it to work and to work reliably. Basic things such as
always underlining links (which some people think of as only important
to boring old usability pedants) were mentioned as being very
important by 12 and 13 year olds.

Steve
 
S

SpaceGirl

Steve Pugh said:
I disagree. A totally unscientific survey amongst friends and family
tells me that users switch to broadband to get the same content
faster, not to get more content at the same speed. Things that are
only practical with broadband (downloading mp3s, movies, software,
etc.) are seen as something extra to the basic web surfing experience.

You missed games. Consider that all consoles are broadband enabled now, and
all the 3rd gen console are coming out this Christmas, all bundled with
broadband...

There's a break point where the speed is high enough to enjoy full screen
multimedia and still have it download instantly. We have 2mbit cable here in
Edinburgh, for about £50 a month. We can happily watch full-screen video
with no waiting, and have other machines in our house surf perfectly
uninterupted too. Try doing that on a 512k or 256k line...
Where you might notice a difference is amongst the younger audience
(pre- and early teens) who won't have experience of anything except
broadband. However, and this is digressing rapidly, when a project I
worked on conducted usability tests on an early teens group we
discovered that their attitude to the web was not what we expected -
they were actually quite resistant to innovation. As they had grown up
with the web it was part of life and not something special, as such
they expected it to work and to work reliably. Basic things such as
always underlining links (which some people think of as only important
to boring old usability pedants) were mentioned as being very
important by 12 and 13 year olds.

Steve

Everyone is resistant to change... but when the net becomes just another
thing you do from the TV, narrowband users are dead meat. And this is
happening right now. Pretty much all cellphones coming out now are broadband
(3G) too.
 
B

Barry Pearson

[snip]

A totally unscientific survey, of just me, tells me that broadband, especially
always-on broadband, enables one to think about information, news, facts, etc,
in a very different way.

Instead of assuming things, I check. I have pe-configured Google news-searches
for updates on specialist topics. Every day I find out new things that I
thought were so but are not. I build searches, etc, into my workflow, to
produce stuff of (hopefully) higher quality.

It is perhaps a bit like living in a library - but you only appreciate living
in a library if you get into the habit of looking at the books.
 
P

Pyromancer

Upon the miasma of midnight, a darkling spirit identified as Karl Groves
It doesn't matter where they are or how much money they have.
The majority of users *still* don't have broadband. So while the target
audience is more likely to have broadband, that doesn't negate the fact that
the majority will still have dial-up.

But people looking for up-market property will probably surf from work
(my boss at the last place certainly did, plus all the calls to estate
agents, etc, simply because that's when they were open - he worked late
to make the time up, and the MD was perfectly happy with this), where
the majority of them will already have a fast connection anyway.

If you want to sell to people with money, you have to package your
product in a way that appeals to the wealthy. Netto sells some
excellent products, but by and large the wealthy don't shop there
because it doesn't carry the same ambience as, say, M&S.
 
P

Pyromancer

Upon the miasma of midnight, a darkling spirit identified as Barry
Pearson said:
CW wrote:
[snip]
PS: nobody in star trek surfs the web even with connections thousands
of times faster than broadband - why is that :)
Holodecks.

Hmm. And you can just imagine what the main use of a real holodeck
would be! :)
 

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