Many things might cause an error dialogue -- further info needed.
It could. Depends on what "it" is. Have you noticed any symptoms of
other problems?
P.S. Here is part of the error, but not the long detailed section:
AppName: hh.exe AppVer: 5.2.3790.2453 ModName: itss.dll
ModVer: 5.2.3790.2453 Offset: 00006bec
The same thing shows up for both files.
1. This is like telling us only the last source file name and line
number in a Python traceback -- not very useful, especially w/o the
source.
Care to tell us what the text of the error message was?
2. Are these events resulting in a dump in your Dr Watson file
(C:\Documents and Settings\All Users\Application Data\Microsoft\Dr
Watson\drwtsn32.log)? Each dump starts with something like this:
"""
Application exception occurred:
App: C:\Program Files\Hewlett-Packard\HP OfficeJet T
Series\Bin\HPOstr05.exe (pid=2172)
When: 2/09/2006 @ 05:35:58.515
Exception number: c0000005 (access violation)
"""
.... search for hh.exe
3. Have you been installing other software since this last worked?
Fiddling with your path?
4. Have you done a full virus and spy-ware scan? Do you regularly
install Windows updates from Microsoft?
5. C:\windows\help has many .chm files -- pick a couple at random; do
you get the same problem with them?
6. Fire up a Comamnd Prompt window, and type this in:
\windows\hh \python25\doc\python25.chm
\windows\hh \windows\help\whatever.chm
Any difference to the results from double-click launch method?
....
I suspect that this is a narrowly focussed problem, probably a stuffed
DLL or a DLL conflict. I tried profiling hh.exe opening
c:\python25\doc\python25.chm with the dependency walker, and it visited
a kazillion DLLs before it got to itss.dll and another kazillion after
that till it stopped awaiting user input. If we don't get a clue from
your answers to the above questions, it would probably be worth doing
that on your machine. You could even do it yourself: google "dependency
walker" and follow your nose
HTH,
John
