IIS Crash - Out-of-process ISAPI extension request failed

Discussion in 'ASP General' started by MKPrasad, Dec 5, 2003.

  1. MKPrasad

    MKPrasad Guest

    Hi,
    We are running ASP application in our Production
    environment on "Windows 2000 Advanced Server" SP4 , IIS
    5.0.

    Occationally We see a IIS crash,
    with the following info on Event Log
    ***********************
    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 37
    Date: 12/5/2003
    Time: 6:51:22 AM
    User: N/A
    Computer: LABOPS3
    Description:
    Out of process application '/LM/W3SVC/1/Root/XXXX'
    terminated unexpectedly.
    For additional information specific to this message please
    visit the Microsoft Online Support site located at:
    http://www.microsoft.com/contentredirect.asp.

    ***********************


    When I checked the IIS log,
    I see following info at the same timestamp with "Out-of-
    process ISAPI extension request failed" (in the second
    request).

    Ofcourse, the above time is PST(GMT -8:00) and the below
    is GMT.

    2003-12-05 14:51:15 A.B.C.D - W.X.Y.Z 443
    GET /XXXX/IJKL.asp
    UserSessionId=706B6FD0A5434AAC9A4B324741D0712F&SchedulerId=
    6945 200 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0)

    2003-12-05 14:51:22 A.B.C.D - W.X.Y.Z 443
    GET /XXXX/IJKL.asp
    UserSessionId=706B6FD0A5434AAC9A4B324741D0712F&SchedulerId=
    6945%20PMOut-of-process+ISAPI+extension+request+failed.
    500 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0)


    Can some one help me in solving the riddle.
    I have visted all possible site, but no useful info I
    could find.
    One of the MS support says, this problem is fixed in SP4.
    We have installed SP4, and uptodate with all the Critical
    Patches.
    (http://support.microsoft.com/default.aspx?kbid=328693)

    Thanks & Regards,
    MKPrasad.
     
    MKPrasad, Dec 5, 2003
    #1
    1. Advertising

  2. MKPrasad

    Bob Barrows Guest

    MKPrasad wrote:
    > Hi,
    > We are running ASP application in our Production
    > environment on "Windows 2000 Advanced Server" SP4 , IIS
    > 5.0.
    >
    > Occationally We see a IIS crash,
    > with the following info on Event Log
    > ***********************
    > Event Type: Warning
    > Event Source: W3SVC
    > Event Category: None
    > Event ID: 37
    > Date: 12/5/2003
    > Time: 6:51:22 AM
    > User: N/A
    > Computer: LABOPS3
    > Description:
    > Out of process application '/LM/W3SVC/1/Root/XXXX'
    > terminated unexpectedly.
    > For additional information specific to this message please
    > visit the Microsoft Online Support site located at:
    > http://www.microsoft.com/contentredirect.asp.
    >
    > ***********************
    >
    >
    > When I checked the IIS log,
    > I see following info at the same timestamp with "Out-of-
    > process ISAPI extension request failed" (in the second
    > request).
    >
    > Ofcourse, the above time is PST(GMT -8:00) and the below
    > is GMT.
    >
    > 2003-12-05 14:51:15 A.B.C.D - W.X.Y.Z 443
    > GET /XXXX/IJKL.asp
    > UserSessionId=706B6FD0A5434AAC9A4B324741D0712F&SchedulerId=
    > 6945 200 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0)
    >
    > 2003-12-05 14:51:22 A.B.C.D - W.X.Y.Z 443
    > GET /XXXX/IJKL.asp
    > UserSessionId=706B6FD0A5434AAC9A4B324741D0712F&SchedulerId=
    > 6945%20PMOut-of-process+ISAPI+extension+request+failed.
    > 500 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0)
    >
    >
    > Can some one help me in solving the riddle.
    > I have visted all possible site, but no useful info I
    > could find.
    > One of the MS support says, this problem is fixed in SP4.
    > We have installed SP4, and uptodate with all the Critical
    > Patches.
    > (http://support.microsoft.com/default.aspx?kbid=328693)
    >
    > Thanks & Regards,
    > MKPrasad.


    See if iether of these is relevant:
    http://support.microsoft.com/default.aspx?kbid=282073

    http://support.microsoft.com/default.aspx?kbid=284716

    Bob Barrows
    --
    Microsoft MVP - ASP/ASP.NET
    Please reply to the newsgroup. This email account is my spam trap so I
    don't check it very often. If you must reply off-line, then remove the
    "NO SPAM"
     
    Bob Barrows, Dec 5, 2003
    #2
    1. Advertising

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