Intermittent issue IIS/asp?? external users get server runtime err

Discussion in 'ASP General' started by Pablo, Apr 21, 2010.

  1. Pablo

    Pablo Guest

    I have been trying to resolve this issue for over a week now.


    I am running a Windows 2003 Svp 2 server with IIS6, IIS is using ASP
    2.0...(I tried with v1 also)

    The issue is when users OUTSIDE of the company network access our webforms
    they get the usual error below INTERMITTENTLY!!!


    Server Error in '/forms' Application
    --------------------------------------------------------------------------------

    Runtime Error
    Description: An application error occurred on the server. The current custom
    error settings for this application prevent the details of the application
    error from being viewed remotely (for security reasons). It could, however,
    be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable
    on remote machines, please create a <customErrors> tag within a "web.config"
    configuration file located in the root directory of the current web
    application. This <customErrors> tag should then have its "mode" attribute
    set to "Off".


    <!-- Web.Config Configuration File -->

    <configuration>
    <system.web>
    <customErrors mode="Off"/>
    </system.web>
    </configuration>


    ---------------------------


    Yes, I have the web.config file setup to <customErrors mode="Off"/> and they
    still get this error.

    Internal network users never get this error and the forms work 24/7.

    So how can this happen INTERMITTENTLY and to only OUTSIDE users???


    There isn't a single event in the logs or event viewer. NOTHING! I've check
    the wbemcore.log, framework.log, wbemprox.log, IIS logs.. and nothing is
    showing anything when the issue happens. I have also done file search for any
    files that might have changed at the time the issue occurs and I found
    nothing.

    I have turned off anti-virus and as many other services that I could think
    of to try and eliminate conflicts and still the issue occurs.

    I have tried creating a separate AppPool for the website.

    I have made sure that all my other web.config files are in the right place
    and include <customErrors mode="Off"/>

    I have checked the machine.config for "global" settings.

    I have also noticed that this happens on other forms on different websites
    on this IIS server.


    If you wish to see the site its
    http://forms.trinitystairs.com/forms/default.aspx


    I am about to go crazy..


    How can it return this error when all of my web.config files have the
    customerrors mode='off'
     
    Pablo, Apr 21, 2010
    #1
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  2. Pablo

    Bob Barrows Guest

    Pablo wrote:
    > I have been trying to resolve this issue for over a week now.
    >
    >
    > I am running a Windows 2003 Svp 2 server with IIS6, IIS is using ASP
    > 2.0...(I tried with v1 also)


    **********canned wrong newsgroup reply****************************
    There was no way for you to know it (except maybe by browsing through
    some of the previous questions before posting yours - always a
    recommended practice), but this is a classic (COM-based) asp newsgroup.
    ASP.Net is a different technology from classic ASP. While you may be
    lucky enough to find a dotnet-savvy person here who can answer your
    question, you can eliminate the luck factor by posting your question to
    a newsgroup where the dotnet-savvy people hang out. I suggest

    microsoft.public.dotnet.framework.aspnet.

    There are also forums at www.asp.net where you can find a lot of people
    to help you.

    HTH,
    Bob Barrows
    **********canned wrong newsgroup reply****************************


    --
    HTH,
    Bob Barrows
     
    Bob Barrows, Apr 21, 2010
    #2
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