Odd behavior

[tk]

I have an asp app that runs on a Windows 2003 server with IIS 6. When the
client hits the web site the first thing they must do is enter a user
ID/password. This works fine for 99% of our clients but with some when they
click on sign in they are not directed to the next screen in our app, but
are presented with the sign-on screen again. The server does have a
certificate for security (I am not sure if this makes a difference or not).
The same customers that experience this also have the same problem with some
other web sites. I have check their security options against a machine that
works (at the client site) but it looked to me that the machines are setup
the same way. The client does have one machine that works properly, so I
don't think the firewall / router is the issue (they use a linksys box).
Any ideas on this?

Thanks

Tim

 

[Danny@Kendal]

I have an asp app that runs on a Windows 2003 server with IIS 6. When the
client hits the web site the first thing they must do is enter a user
ID/password. This works fine for 99% of our clients but with some when they
click on sign in they are not directed to the next screen in our app, but
are presented with the sign-on screen again.

Which browsers are they using?

With Opera7.53 I had trouble logging in to my ebay account - it would always
redirect me to the login page.
Turns out Opera hadn't been told what to do with DLL files which ebay uses
on the login page.

 

[Mark Schupp]

most likely they are not allowing the session cookie

also see http://www.aspfaq.com/show.asp?id=2157

 

[Tim Kelley]

The clients are using IE6.

Which browsers are they using?

With Opera7.53 I had trouble logging in to my ebay account - it would always
redirect me to the login page.
Turns out Opera hadn't been told what to do with DLL files which ebay uses
on the login page.