OT: Yahoo! Customer Care contact

[Jose Fernandez]

Hello.
This is a desperated email because I'm in a very desperate situation.
Suddenly, 4 days ago, i tried to sign in my 10 years old yahoo account and
found it was accepting my password. I went to Forget password section and I
can't remember the answer to my secret question... in 10 years I had never
used that tool. BUT, i choosed to email it to my alternate email account
(that I actually use too) and never arrived in 4 days. I sent thru customer
support my request of help and an automate email arrives every time...
telling me the same info i can find on Yahoo Help.
my request is. Does anybody knows and email, telephone where I can contact
HUMAN BEINGS that solve my problem? This is very frustrating. I have
everything in there. My photos, contacts, emails, EVERYTHING. I'm dead
internetly speaking.

I really appreciate your help

 

[Karl Seguin]

Thanks for marking it OT: I wouldn't have asnwered otherwise.

All i can suggest is what I found with a bit of googling:
I found a number of people refer to:
1-408-349-1572 as the main number, but alos got:

408-349-5151 or 866-800-8092

Lemme know how that works out

Karl

P.S. - While marking OT: was considerate, mass-cross posting isn't.

 

[Jose Fernandez]

Hello Karl...
thanks to you for acceppted it.

Well. the numbers worked fine.... I called but this nice voice girl tells me
my info doesn't match the one I'm supplying.... it's the same I write
correctly accepted by Yahoo when I'm retrieving my secret question... WEIRD.
I think they wanna kill me of a heart attack... on my 27.... i can't handle
it

Let's try later again...
THANKS ALOT