Re: Who gets interviewed to produce use cases?

Discussion in 'Java' started by Gene Wirchenko, Aug 16, 2012.

  1. To: Leif Roar Moldskred
    From: "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-73m-this>

    To: Leif Roar Moldskred
    From: "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-z1z-this>

    To: Leif Roar Moldskred
    From: Gene Wirchenko <>

    On Mon, 13 Aug 2012 05:32:48 -0500, Leif Roar Moldskred
    <> wrote:

    >Arne Vajhoj <> wrote:
    >>
    >> The real problems are that:
    >> - the domain experts now how the old systems works but may have
    >> huge difficulties explaining how the new system should work
    >> - asking people about requirements is an open invitation to
    >> scope creep

    >
    >Another problem -- or perhaps rather a restating of the first problem
    >you mentioned -- is that even users with a very good _implicit_
    >knowledge of their work process often have a poor _explicit_
    >understanding of it. Often, a lot of important business requirements
    >are overlooked because the users either plain doesn't realise that
    >they're there, or because they take them as implicitly understood.


    Such a user might also understand his job very well in terms of
    how it is currently executed, but not have the strategic knowledge behind that.

    >For the same reason, users are often terrible at prioritising between
    >features and choosing between different solutions. Often, the highest
    >priority goes to whichever feature the user thought of most recently.


    Quite.

    Sincerely,

    Gene Wirchenko

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    Gene Wirchenko, Aug 16, 2012
    #1
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