D
David W. Deley
What is HTTP error code 423 "Locked"? It happens when
I attempt to access the robots.txt file:
http://mysite.verizon.net/robots.txt
Once in a rare while, maybe 1 in 50 times, it
returns the usual 404 "File Not Found" code,
but just about always it returns a 423 "Locked" code.
Verizon tech support is incompetent. After an hour
on the phone getting the issue elevated the highest
person I was allowed to talk to didn't know what
ASCII was or how to pronounce it. No one there
understands why it is important for a web crawler
to either access this file or determine that the file
does not exist by receiveing a 404 "File Not Found"
code.
Verizon's answer is, "We don't understand what
you're talking about so there is no problem.
It's either not our problem, or it's not
supported, or 423 is the correct code to
return when a file doesn't exist."
So even though I'm a systems programmer with
a master's degree from UCSB, to them I'm just another
stupid customer for them to dismiss.
Where is some documentation on HTTP error code 423 "Locked"?
I attempt to access the robots.txt file:
http://mysite.verizon.net/robots.txt
Once in a rare while, maybe 1 in 50 times, it
returns the usual 404 "File Not Found" code,
but just about always it returns a 423 "Locked" code.
Verizon tech support is incompetent. After an hour
on the phone getting the issue elevated the highest
person I was allowed to talk to didn't know what
ASCII was or how to pronounce it. No one there
understands why it is important for a web crawler
to either access this file or determine that the file
does not exist by receiveing a 404 "File Not Found"
code.
Verizon's answer is, "We don't understand what
you're talking about so there is no problem.
It's either not our problem, or it's not
supported, or 423 is the correct code to
return when a file doesn't exist."
So even though I'm a systems programmer with
a master's degree from UCSB, to them I'm just another
stupid customer for them to dismiss.
Where is some documentation on HTTP error code 423 "Locked"?