Dropdown list bug

[ujjc001]

Hello all.
I have a problem and can't seem to find out why it's happening. Here's
the low down.

I have a page with a dropdownlist. If I drop the list (populated with
data or totally empty) then (!!! very important !!!) with the ddl still
having focus- close the browser I get an IE error: "instruction at
0x1005f6c referenced memory at 0x10005f6c the memory could not be read"

I have narrowed the problem down to two areas, one: smart navigation;
two: AcroIEhelper.dll.

I am running win2000 pro, ie 6.0.2800.1106, framework 1.1 sp1, Acrobat
7.0. Another user has xp and acrobat 6, same thing. I've tried all
versions of acroIEhelper and it still happens.

I built a test aspx project. Using the webform1.aspx page, I drop on a
ddl. Turn on smartnav, run, drop the list, close, crash. If I disable
the BHO (Browser helper object) AcroIEhelper.dll it works fine. With
acro on, smart nav off, works also.

The two can't seem to run together on my machine. No other BHO's
installed. This happens on 3 computers tested on so far.
I'm trying to narrow down the possibilities.

Granted, smartnav is problematic but "turn off smartnav" is not the
answer I am looking for.

Anyonse from Microsoft- Is this a DDL bug, smartnav bug, or
acroIEhelper bug?

Any help would be very much appreciated.
Thanks!
Jeff

 

[xanthviper]

Did you ever find a solution to this?

XV

 

[ujjc001]

Actually, no... It still happens. I guess it's probably more related
to smartnav but either way it's still there, driving me nuts
Does this happen to you also? I've not heard of this for anyone
outside my company but it was so easy to reproduce that I think it's a
big bug...

 

[xanthviper]

Actually I believe it just has something to do with the dropdown list.
I have the dropdown list sitting on the page and if I just leave focus
on it and close the browser, I get the error you have. I'll let you
know if I find something out.

 

[ujjc001]

Were you able to find anything on ms kb? I looked but didn't..

 

[rwoo_98]

Do you have McAfee Enterprise running on your machine. If you do, it
could be the problem. McAfee has has a hotfix that can be downloaded.


http://sdownload.nai.com/products/protected/hotfix/VSE80P05.Zip

 

[ujjc001]

nope, never had McAfee on any of these boxes.

 

[xanthviper]

I have symantec, something I will try and see if there is a fix for...

 

[ujjc001]

The only thing I could relate it to was the BHO (browser helper object)
acroIEhelper and smartnav. I use BHO demon from
http://www.definitivesolutions.com/ to mess with my BHO's. Do you have
that running also? I wonder how many others experience this problem...
Kinda wish someone from MS would respond...

 

[ujjc001]

I completly reloaded my pc yesterday, upgraded to win 2000 pro SP4.
Installed IIS, SQL, and visual studio 2k3. I checked this problem
again and it still happens. Microsoft? Hello? Anyone there????

 

[joe]

I received the same error. Running Windows XP Home. I know I'm getting
low on memory. Only 512 megs. Running AVG virus.
I don't have Mcafee or Norton.

 

[Chris noway]

I see this topic is still active so i thoughed i'd reply i have the same
problem on different websites. Just want you to know i am on it....
first thing... uninstalling adobe. Thanks for all the info so far.

 

[Chris noway]

I just uninstalled Adobe v7 and the problem is solved for the moment,
anyone else tested this without Adobe?

I will try to find more information on the Adobe website but i noticed
other people allready been there, so no hope there i guess. Then i will
try to get Adobe v5 now and install it, never had problem with that
version and skipped v6, so dont know if that has the same problems.

 

[ArtieB]

Wow - how did you figure that out? I have had the same problem -
closing IE with a dropdown list in changed state and with focus resulted
in error dialog. Both my application and Yahoo (and presumably others)
were broken, I tried everything but couldn't find the problem. After
reading the last post I removed Adobe 6, and the problem went away. I
installed Adobe 7, and the problem came back. I removed Adobe 7, and
the problem went away.

Is there any other solution than asking my cusomers to uninstall Adobe?
Maybe a hotfix to IE?

Currently I'm on:

IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
XP Pro SP2

- ArtieB