F
fennychieck
dear all,
i've a problem here. everytime a user click on "approve" button,
they'll always get database error. and when i check the error log,
there are several fields that have missing characters, which results
in database error.
for example: the fields for
1. "refID" (supposely: 1952/102007 becomes 952/10 007 or becomes 9
2/102007)
2 "staffID" (3456 becomes 456)
3. "PONo" (IVT123 becomes VT123)
4. "date" (2007-10-13 becomes 2007-10-3)
and etc
the facts are:
1. not all user face this error (user frm HK, China and Mly
(sumtimes), maybe bcoz they use it often?)
2. when i test on my end (Sg), it doesnt give such error
3. it seems like sumtimes the character that gone missed is always
number "3" or "2"
4. and also recently, there's case that the first char is also
missing.
and etc.
Possibilities:
1. The user used the application often?
2. There's got anythng to do with the long lengthy code? recently, we
added a function to restore the sql statement of particular action
into a txt file, for example when user approve, all the data inside
that form will be stored in the txt file in one folder.
Help please. Thanks in advance!
i've a problem here. everytime a user click on "approve" button,
they'll always get database error. and when i check the error log,
there are several fields that have missing characters, which results
in database error.
for example: the fields for
1. "refID" (supposely: 1952/102007 becomes 952/10 007 or becomes 9
2/102007)
2 "staffID" (3456 becomes 456)
3. "PONo" (IVT123 becomes VT123)
4. "date" (2007-10-13 becomes 2007-10-3)
and etc
the facts are:
1. not all user face this error (user frm HK, China and Mly
(sumtimes), maybe bcoz they use it often?)
2. when i test on my end (Sg), it doesnt give such error
3. it seems like sumtimes the character that gone missed is always
number "3" or "2"
4. and also recently, there's case that the first char is also
missing.
and etc.
Possibilities:
1. The user used the application often?
2. There's got anythng to do with the long lengthy code? recently, we
added a function to restore the sql statement of particular action
into a txt file, for example when user approve, all the data inside
that form will be stored in the txt file in one folder.
Help please. Thanks in advance!