WCSF - design patterns

[Joey Bravo]

Hi,

apologies if this is the wrong group to post to.. i have a query regarding
the Web Client Software Factory.

if i have a module for searching and presenting results and i want to
provide links to other modules from each result based on the access the
current user has, what is the guideline for this?

scenario:

a web application which allows users which can be either order entry clercks
or tech support, the search allows anyone to search the customer database
using advanced filtering. The order entry clercks should be able to select a
customer and start off a new order process (hosted in another module) and
the tech support should have a link to create a new tech support incident
(on anther module)..