Did I miss something here? Was anyone from AffordableHOST notified?
Anyone have any thoughts?
thanks
__
Doi Haveto
Anonymity is golden
I have several domains with AffordableHost and was notified AFTER the
fact. I am NOT a happy camper.
A few days ago the mail server for one of my domains "disappeared." I
got the error message: "mail.domainname.com" cannot be found. I went
to the live chat and found it was unavailable. So, I sent a help
ticket.
Got a response the help ticket, marked "urgent," within 24 hours.
We're sorry, we think it's fixed, blah blah blah. Please let us know
if the problem continues.
The problem continued so I reopened the help ticket. Within a matter
of minutes I got a reply from what must be everyone in their support
department. They all said one of two things: 1) this is being
returned because the target mailbox is full or 2) this is being
returned because disk quota has been exceeded.
I was always very pleased with the response I got from AH to any
questions or problems. Always quick, always fixed, always polite
people on their end. This garbage is for the birds.
Leslie
PS please ignore my sig, it's for the ng alt.support.stop-smoking
*HOF*