[slightly OT] Bug, Feature, Question tracking system

Discussion in 'Ruby' started by Thomas Wieczorek, Jan 7, 2008.

  1. Hello!

    I am a young developer finishing my apprenticeship(vocational
    education in Germany) next week on Friday. I am using mostly VB.Net at
    work, some Perl, PHP and C++. I "found" Ruby last summer and I fell in
    love with it(mostly because of _why's awesome online book). I had the
    chance to use Ruby for my final project. This paragraph is just to say
    thank you to the mailing list, Matz for creating this beautiful and
    fun language and the community for showing me many gems and Gems of
    Ruby.

    I am looking for a bug tracking, feature request and question tracking
    system. Question tracking can be seperated, but it would be great if
    there's an application which can do all of it.
    I'd like to introduce a bug and feature tracking system to keep
    everyone on the same status about a project. We don't use one yet, so
    I want to give it a try myself before I set up my own and work with it
    a bit before speak with the boss. ("It's easier to ask forgiveness
    than it is to get permission", Grace Hopper)
    I am learning at a small IT business selling software and
    hardware(mostly converters between TCP/IP, Bluetooth, RS232 and USB).
    Customers call many times daily to ask the same questions about the
    same products. It'd be great if we could collect the questions, answer
    them one time, write it down and then reuse and re-evaluate the
    answer, perhaps create a FAQ for certain products.

    Kind regards,

    Thomas
     
    Thomas Wieczorek, Jan 7, 2008
    #1
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  2. On Jan 7, 2008 8:39 AM, Thomas Wieczorek wrote:

    > Thanks! It is nearly what I am looking for.
    > I am looking for a solution that I can install on a local server and
    > make it available to my co-workers. We develop here mostly
    > closed-source programs.
    > I just found Trac(forgot how to spell it) again at
    > http://trac.edgewall.org/. It seems like a good system to me. Has
    > anyone any experience with it?
    >
    > Thomas
    >


    Trac is a very good choice if you want to run it on your own server
    and potentially customize it. One example of it in use, with
    customized styling is the Camping Web Microframework
    http://code.whytheluckystiff.net/camping/

    Trac is quite mature and sounds like it will work well for your needs.

    Daniel Brumbaugh Keeney
     
    Daniel Brumbaugh Keeney, Jan 8, 2008
    #2
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