Anybody know why the exact same browser but different machines displays content differently?

G

Geoff Coope

Hi all

Got a strange problem. A client just got a new PC with IE6 SP2
pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they visit
their website it shows a one pixel spacing issue on a sliced template. A
lower part of their logo has a thin white line through it (background
colour).

I checked the IE Browser version against my own and the version string is
exactly the same. I have tested the following options to see if I can
replicate the same problem that the client sees without success.

VIEW->TEXT SIZE
VIEW->ENCODING

DISPLAY PROPERTIES->APPEARANCE->LARGE FONTS

Anybody have any ideas what else could be causing this?

Thanks
Geoff
PS. I posted this question in the dreamweaver NG but got no response for a
few days so trying here instead. Forgive me if this is classed as cross
posting.
 
A

Adrienne Boswell

Hi all

Got a strange problem. A client just got a new PC with IE6 SP2
pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they
visit their website it shows a one pixel spacing issue on a sliced
template. A lower part of their logo has a thin white line through it
(background colour).

I checked the IE Browser version against my own and the version string
is exactly the same. I have tested the following options to see if I
can replicate the same problem that the client sees without success.

VIEW->TEXT SIZE
VIEW->ENCODING

DISPLAY PROPERTIES->APPEARANCE->LARGE FONTS

Anybody have any ideas what else could be causing this?

Thanks
Geoff
PS. I posted this question in the dreamweaver NG but got no response
for a few days so trying here instead. Forgive me if this is classed
as cross posting.

First, it would be a good idea to provide a URL.
Second, you could send the page through the validator
<http://validator.w3.org> to catch any obvious errors.

This is one of the pitfalls of using layout tables. Tables are meant for
tabular data, not for presenting sliced up logos. Often, when there is
white space eg: <td><img src="1.jpg"> </td> or even a carriage return, this
will cause this to happen.
 
C

Carolyn Marenger

Geoff said:
Hi all

Got a strange problem. A client just got a new PC with IE6 SP2
pre-installed (6.0.2900.2180.xpsp_sp2_gdr.050301-1519). When they visit
their website it shows a one pixel spacing issue on a sliced template. A
lower part of their logo has a thin white line through it (background
colour).
Anybody have any ideas what else could be causing this?

Thanks
Geoff

The question that comes to my mind is what is different in the two machines?

Do they have the same font selection? Are they running the same versions of
Java and/or MS's virtual machine? I would also take into account what the
page is using; if there is no java on the page, then it probably isn't a
java issue.

Without looking at the page itself, my best guess would be that it may be
font related. Is spacing font size dependent? Are his default fonts
larger than yours? If so are his gaps larger than yours? Following that
chain, his thin white line, might be reduced to a 1/3rd pixel width line on
your display. But like I said, this is only a guess, and I won't even call
it an educated guess.

Let us see the problem, then maybe we can help you find it.

Carolyn
 

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