Are there any issues with ASP and proxy servers?

Discussion in 'ASP General' started by John Sheppard, Nov 30, 2004.

  1. Hello there,

    I am unsure as to where to ask for help about this, so I thought I might try
    here.

    Our website works correctly for 99.9% of customers, however we have one set
    of customers who access our website from what appears to be a proxy server
    of some kind. i.e. The IP address is always the same no matter where the
    location of the computer is.

    My site is a framed site, and the specific problem is that a list of links
    in one frame will not load a page on another frame. I don't believe this is
    a browser compatibily problem. (I wont rule it out though). But there are no
    problems as far as I can tell on other peoples computers.

    My question is....Is there anything special that needs to be done to make
    sure a site works through proxy servers, or is this likly to be some other
    problem such as an SSL problem (the whole site is under ssl), browser
    incompatibility problem, or just downright dodgy programing on my behalf?

    Thank you so much for any help or ideas on where to start with this problem.
    Kind regards
    John Sheppard
     
    John Sheppard, Nov 30, 2004
    #1
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  2. John Sheppard

    Mark Schupp Guest

    ASP has no knowledge of framesets, it just returns a single page. The
    browser controls which frame it is displayed in. Sounds like a client-side
    problem. How are the links in one frame used to load another frame? Show an
    example. What error do you get?
     
    Mark Schupp, Nov 30, 2004
    #2
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  3. John Sheppard

    Jeff Cochran Guest

    ASP doesn't know about the path taken to a remote system, or anything
    in between. Proxies have no effect on ASP per se, but there are any
    number of things that could be causing your issues. Have the client
    test outside thier proxy to eliminate it from the mix.

    Jeff
     
    Jeff Cochran, Nov 30, 2004
    #3
  4. The website is www.boso.com.au if you log in with postcode 4170 you can get
    in. The problem is with the links down the left side which are a javascript
    dhtml menu. I have experimented with removing the dhtml and putting just
    plain links but the problem is still the same.

    This is heading away from an asp problem but here is the javascript used to
    redirect the page.
    parent.main.document.location = "./displayCategoryList.asp?listingGroupId="
    + listingGroupId + "&categoryId=" + categoryId + "&browseOption=" +
    parent.data.browseOptions + "&cardFileId=" + parent.data.trolley.cardFileId

    The main reason I ruled out any of that as the problem was because a
    standard link wasn't working either. I figured perhaps it was something to
    do with the target asp page. I have a logging function that fires first
    thing on the target asp page, and it is not firing. Is it possible that
    their proxy server has some kind of ban on that page?

    If thats not a possibility I think I should go back and start trouble
    shooting from scratch to make sure I havnt made a mistake.

    Thanks heaps for your ideas
    John
     
    John Sheppard, Nov 30, 2004
    #4
  5. Thanks Jeff, I will try that and see if that solves the problem.

    Other than basic coding problems. Would you be able to list other things
    that might be causing the issue?
    For example could it be SSL or could it be my web provider not liking my
    clients computers or something like that?

    Thank you
    John
     
    John Sheppard, Nov 30, 2004
    #5
  6. John Sheppard

    Mark Schupp Guest

    Give the user a url to call the ASP page that is not showing directly. That
    should tell you if it is something with that page or with the javascript
    menu.

    I have seen proxy servers do some wierd things like truncating the page
    before the <body> tag (keeps onload event from firing) and adding popup
    blocking code.

    If the page displays when called directly then have one of the users
    right-click on the menu frame, select view source, and send it to you so
    that you can see if it is different than what other users get.
     
    Mark Schupp, Nov 30, 2004
    #6
  7. Thanks mark...
    I have narrowed it down to some javascript problem I think. Im still not
    100% sure yet though.
    There are some linked javascript pages on the page, which might be causing
    problems. Weather that has anything to do with the proxy server im not sure.
    Since this is an asp group I'll leave it at that for now though.

    Thank you very much for your help and advice.
    It's much appreciated.
    John
     
    John Sheppard, Dec 2, 2004
    #7
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