Intermittent issue IIS/asp?? external users get server runtime err

P

Pablo

I have been trying to resolve this issue for over a week now.


I am running a Windows 2003 Svp 2 server with IIS6, IIS is using ASP
2.0...(I tried with v1 also)

The issue is when users OUTSIDE of the company network access our webforms
they get the usual error below INTERMITTENTLY!!!


Server Error in '/forms' Application
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom
error settings for this application prevent the details of the application
error from being viewed remotely (for security reasons). It could, however,
be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable
on remote machines, please create a <customErrors> tag within a "web.config"
configuration file located in the root directory of the current web
application. This <customErrors> tag should then have its "mode" attribute
set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


---------------------------


Yes, I have the web.config file setup to <customErrors mode="Off"/> and they
still get this error.

Internal network users never get this error and the forms work 24/7.

So how can this happen INTERMITTENTLY and to only OUTSIDE users???


There isn't a single event in the logs or event viewer. NOTHING! I've check
the wbemcore.log, framework.log, wbemprox.log, IIS logs.. and nothing is
showing anything when the issue happens. I have also done file search for any
files that might have changed at the time the issue occurs and I found
nothing.

I have turned off anti-virus and as many other services that I could think
of to try and eliminate conflicts and still the issue occurs.

I have tried creating a separate AppPool for the website.

I have made sure that all my other web.config files are in the right place
and include <customErrors mode="Off"/>

I have checked the machine.config for "global" settings.

I have also noticed that this happens on other forms on different websites
on this IIS server.


If you wish to see the site its
http://forms.trinitystairs.com/forms/default.aspx


I am about to go crazy..


How can it return this error when all of my web.config files have the
customerrors mode='off'
 
B

Bob Barrows

Pablo said:
I have been trying to resolve this issue for over a week now.


I am running a Windows 2003 Svp 2 server with IIS6, IIS is using ASP
2.0...(I tried with v1 also)

**********canned wrong newsgroup reply****************************
There was no way for you to know it (except maybe by browsing through
some of the previous questions before posting yours - always a
recommended practice), but this is a classic (COM-based) asp newsgroup.
ASP.Net is a different technology from classic ASP. While you may be
lucky enough to find a dotnet-savvy person here who can answer your
question, you can eliminate the luck factor by posting your question to
a newsgroup where the dotnet-savvy people hang out. I suggest

microsoft.public.dotnet.framework.aspnet.

There are also forums at www.asp.net where you can find a lot of people
to help you.

HTH,
Bob Barrows
**********canned wrong newsgroup reply****************************
 

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