Quick question

[Ben Dunning]

I am not sure if this is the group i should post this question so
maybe you can point me in the right direction.

I have a computer and when I install the java runtime environment it
installs but when i try to access a page that uses java the screen
freezes and some times turnes scrambles with blue colors. I have
never seen anything like this. The OS works fine otherwise. I have
tryed to uninstall and reinstall. The web site I go to needs it and
if you don't have it installed it begins an installation for you.
Thanks for any help you can give me
Ben Dunning

 

[Andy Flowers]

Which OS ?
Which version of Java ?
Which graphics card ?

Do you have the latest service packs and drivers ?

 

[Brad BARCLAY]

Which OS ?
Which version of Java ?
Which graphics card ?

What browser?

Brad BARCLAY

 

[Ben Dunning]

I am not sure if this is the group i should post this question so
maybe you can point me in the right direction.

I have a computer and when I install the java runtime environment it
installs but when i try to access a page that uses java the screen
freezes and some times turnes scrambles with blue colors. I have
never seen anything like this. The OS works fine otherwise. I have
tryed to uninstall and reinstall. The web site I go to needs it and
if you don't have it installed it begins an installation for you.
Thanks for any help you can give me
Ben Dunning

system= Compaq evo d500
OS= Win2k
Graphics card= nvidia vanta
java runtime environment= 1.3.1_01
IE6

Sorry about the last deascription what I should do is give you a
complete run down as to what we do here.
We ghost many many compaq with the same image dependant on what model
number.
the image I origonal used had win2k, sp3, ie5.5,java 1.3.1_01 whick
works fine on other boxs with same image and same system. I updated
all win2k patches sp4, ie6 and tryed other versions of java with no
success. Currently I formated the drive loaded just the os with sp3
and IE 5.5, I had though that the image might of gotten corrupt. Any
Idea? I think I might start debugging hardware starting with RAM.
Any help would be great.
Ben

 

[Thomas G. Marshall]

In

(e-mail address removed) (Ben Dunning) wrote in message


system= Compaq evo d500
OS= Win2k
Graphics card= nvidia vanta
java runtime environment= 1.3.1_01
IE6

Sorry about the last deascription what I should do is give you a
complete run down as to what we do here.
We ghost many many compaq with the same image dependant on what model
number.
the image I origonal used had win2k, sp3, ie5.5,java 1.3.1_01 whick
works fine on other boxs with same image and same system. I updated
all win2k patches sp4, ie6 and tryed other versions of java with no
success. Currently I formated the drive loaded just the os with sp3
and IE 5.5, I had though that the image might of gotten corrupt. Any
Idea? I think I might start debugging hardware starting with RAM.
Any help would be great.
Ben

......erk....you confused me....

Ghosting can be /slightly/ problematic if the hardware is /slightly/
different from image machine to image machine. But that aside...

If you are seeing the same problem /on multiple machines/ (not just
different versions of java), then I would look to see if there is a driver
update for the video card that all of them are lacking, and what other
comonality there might be between them.

Similarly, if it happens on only one machine, try reinstalling the card
itself (yank and put), AND the latest drivers. If it still happens, swap
that card (hopfully not on the motherboard) with a card from a system that
IS working.

Sorry I couldn't be of more help...