URGENT Getting null reference errors on 404??

Discussion in 'ASP .Net' started by David Lozzi, Feb 1, 2007.

  1. David Lozzi

    David Lozzi Guest

    Hello there,

    I'm getting the following error

    System.NullReferenceException: Object reference not set to an instance of an

    at shopping_bag.GetBagTotals()

    which then causes this following error which stops the application pool my
    web application is running on

    EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.1830, P3 42435be1, P4 app_code,
    P5 1.0.2587.41853, P6 45c1694a, P7 a6, P8 0, P9
    system.nullreferenceexception, P10 NIL.

    The GetBagTotals does not have a null reference in it from what I can see. I
    only get this error when a visitor hits a page that is non existent, for
    example www.domain.com/otherpage.aspx. (recently updated the site so a lot
    of pages are no longer there). When these pages are hit I get the following:

    Explanation: The Web server connection was closed.
    Technical Information (for support personnel)

    a.. Error Code 64: Host not available
    b.. Background: The connection to the Web server was lost.

    And the two errors listed above. I have the 404, 404;2,404;3 in IIS set to
    go to an aspx page which works great if someone goes to an .html page that
    is no longer available. Weird eh?

    So if a user tries to visit a page that is no longer available and it ends
    in aspx, they don't get a 404 error, they get what is displayed above and
    then a null reference error occurs. If a user tries to visit a page that
    ends in .html they get the correct 404 error page and no null errors.

    Any ideas why aspx pages are not responding to a 404?


    David Lozzi
    David Lozzi, Feb 1, 2007
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  2. David Lozzi

    David Lozzi Guest

    I tried adding

    <customErrors mode="RemoteOnly">

    <error statusCode="400" redirect="notfound.aspx" />

    <error statusCode="401" redirect="notfound.aspx" />

    <error statusCode="403" redirect="notfound.aspx" />

    <error statusCode="404" redirect="notfound.aspx" />

    <error statusCode="408" redirect="notfound.aspx" />

    <error statusCode="500" redirect="notfound.aspx" />

    <error statusCode="503" redirect="notfound.aspx" />


    To the web.config file and that didn't work either. Still get the previously
    stated errors.

    I'm sorry, the server is a Win2003 Standard SP1.

    David Lozzi, Feb 1, 2007
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  3. David Lozzi

    David Lozzi Guest

    oops, asp.net 2.0 application

    David Lozzi, Feb 1, 2007
  4. David Lozzi

    Tim Mackey Guest

    hi David,
    it is clear that some of your application code is running when the
    non-existent page is requested.
    this is probably in application_beginrequest or session_start in
    if not there must be some other httphandler or module running that is
    invoking your code.
    can you debug the server and set a breakpoint before the nullref exception?
    then look at the stacktrace and see where it comes from. it will probably
    say <non user code> but you may get a clue.

    hope this helps
    Tim Mackey, Feb 1, 2007
  5. David Lozzi

    Tim Mackey Guest

    also david, just to add to my previous reply.
    i would bet a tenner that your shopping_bag object is null, and this is the
    reason for the exception, rather than the exception occuring inside the
    method itself.

    Tim Mackey, Feb 1, 2007
  6. Try this :

    <script language="VB" runat="server">
    Private Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
    Dim errMessage As String = ""
    Dim appException As System.Exception = Server.GetLastError()
    If (TypeOf (appException) Is HttpException) Then
    Dim checkException As HttpException = CType(appException, HttpException)
    Select Case checkException.GetHttpCode
    Case 400
    errMessage &= "Bad request. The file size is too large."
    Case 401
    errMessage &= "You are not authorized to view this page."
    Case 403
    errMessage &= "You are not allowed to view that page."
    Case 404
    errMessage &= "The page you have requested can't be found."
    Case 408
    errMessage &= "The request has timed out."
    Case 500
    errMessage &= "The server can't fulfill your request."
    Case Else
    errMessage &= "The server has experienced an error."
    End Select
    errMessage &= "The following error occurred<BR>" & appException.ToString
    End If
    ErrorMessage.Text = errMessage & "<BR>We're sorry for the inconvenience."
    End Sub

    <asp:label id="ErrorMessage" font-size="12" font-bold="true" runat=server/>
    <p>Return to <a href="http://www.server.com/"> The site's entry page</a>

    Modify the cases to taste.

    Some will not be available because they're not customizable,
    but 404s will be caught and the user will be redirected to the "errors.aspx" page.

    You could also modify the response to perform other tasks.

    Then, in your web.config, add either:

    <customErrors mode="RemoteOnly" defaultRedirect="Errors.aspx"/>


    <customErrors mode="On" defaultRedirect="Errors.aspx"/>
    Juan T. Llibre, Feb 1, 2007
  7. David Lozzi

    David Lozzi Guest

    Oops some more, sorry for the late info... ISA 2004 Standard is also running
    on this server. The more I research this error I see more and more ISA
    related issues however nothing pertaining to this yet.
    David Lozzi, Feb 1, 2007
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