[Crosspost and followups to comp.compilers.lcc]
jacob navia said:
For those wishing to one day distribute their own software,
I offer how I would respond to such a report (after actually
performing the mentioned checks):
John,
I have scanned the executable and zip file on Server X
using product Y with virus definition file dated Z. It
is scanned daily. It is clean. I have verified that the
files have not been modified since S and I have had no
confirmed positive virus reports for any of those files
since that date.
If you did not download from that server, please do so.
Should CleanAV still indicate that a virus is present,
then I'm inclined to think that heuristic mode is
yielding a false positive, or you have an undetected
virus on your PC that is infecting downloaded files.
Whilst the appropriate disclaimers apply, I can assure
you that I have done all that is possible to ensure
the files on these servers are virus free.
I am not aware of any similar reports, but will monitor
this thread to see if there is an issue with CleanAV.
If there is a sufficiently large number of people
experiencing the same problem, I will investigate
modifying the zip file and executable or issuing a
notice advising of a known false possitive by
CleanAV in heuristic mode.
Note that I assumed the report was made in good faith.
Note that I showed concern over the report and recognised
the seriousness of it, if true. Note that I examined my
server in response to the report. Note that I offered
possible and highly plausable reasons for the poster's
observation. Note that I offered a possible solution.
Note that I offered to take further action should the
report be common amongst my customers.
Now compare and contrast that with...
You are spreading misinformation with the objective of
sinking lcc-win.
Well, you will not succeed.
You have not taken the report seriously. You have not given
any indication that you have checked your product. You have
instead challanged assumed personal motives without responding
to any of the statements made. You have offered no possible
explanation for their problem, let alone a possible solution,
with complete contempt for anyone else who may have had the
same observation but not reported it.
You have not let one of your customers down, you have let
them _all_ down!