Video Files Download as HTML

[dave]

Hello, I have a conundrum. I run a web site from which customers
download files. One customer has attempted to download some video files
and he says that they download as html files that only have a short
line of characters. This customer says that this occurs on Mac and
Windows, in Firefox and IE. Can anyone advise?

Thanks.

 

[Ed Mullen]

Hello, I have a conundrum. I run a web site from which customers
download files. One customer has attempted to download some video files
and he says that they download as html files that only have a short
line of characters. This customer says that this occurs on Mac and
Windows, in Firefox and IE. Can anyone advise?

Thanks.

Server sending incorrect MIME type?

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
Does it bother you that doctors call what they do a practice?

 

[Jonathan N. Little]

Hello, I have a conundrum. I run a web site from which customers
download files. One customer has attempted to download some video files
and he says that they download as html files that only have a short
line of characters. This customer says that this occurs on Mac and
Windows, in Firefox and IE. Can anyone advise?

Yes, you have something set up incorrectly....

 

[dave]

Would that happen to only one client?

d

Server sending incorrect MIME type?

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
Does it bother you that doctors call what they do a practice?

 

[dorayme]

Yes, you have something set up incorrectly...

This is my opinion too.

 

[dave]

Sorry. I meant to say, why would this happen to only one client?

 

[Ed Mullen]

Sorry. I meant to say, why would this happen to only one client?

Well, either way you pose the question: Probably not!

Other possibles:

- client settings in a HOSTS file
- client settings in the browsers
- client settings in a firewall

And, finally, my best shot:

"Something's broke."

Oh, and, there's about a snowball's chance in hell of us actually
knowing without a URL, or at least a lot more info.

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
If you believe in telekinesis, raise my hand.

 

[dave]

Okay. Thanks. This actually helps a great deal.

 

[Ed Mullen]

Okay. Thanks. This actually helps a great deal.

Dave, happy to help. Er, not sure how I did, but, hey! I'll take it!

Let us know what you figure out, ok?

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
Optirectumitis - where the optic nerve gets crossed with the rectal
nerve resulting in a crappy outlook on life.

 

[dave]

I will do that.

Dave, happy to help. Er, not sure how I did, but, hey! I'll take it!

Let us know what you figure out, ok?

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
Optirectumitis - where the optic nerve gets crossed with the rectal
nerve resulting in a crappy outlook on life.

 

[Jonathan N. Little]

This is my opinion too.

Boy, this is really helpful advice, ain't it? ;-)

 

[Jonathan N. Little]

Okay. Thanks. This actually helps a great deal.

Really? Must be the psychic-network, eh?

 

[Jonathan N. Little]

I will do that.

When you do Dave, try not to top-post...

 

[Ed Mullen]

Really? Must be the psychic-network, eh?

I did sort of have a kind of deja-nu, channeling feeling there for a moment.

--
Ed Mullen
http://edmullen.net
http://mozilla.edmullen.net
http://abington.edmullen.net
The colder the X-ray table, the more of your body is required on it.

 

[J.O. Aho]

Sorry. I meant to say, why would this happen to only one client?

If mime on server side is wrong, the client will still think it's the same
mime as the server said the data was sent as and will therefore act after that.

As it seems to be only one who gets this fault, the problem may lay somewhere
else, does those downloads be just a normal anchor-tag or you using some kind
of server side scripting?

 

[Jonathan N. Little]

I did sort of have a kind of deja-nu, channeling feeling there for a
moment.

Do you use one of the Carson-turbans? :-D

 

[dorayme]

Dave, happy to help. Er, not sure how I did, but, hey! I'll take it!

Not so fast buster! It was my second opinion confirming JLs that
did the trick.

 

[dorayme]

When you do Dave, try not to top-post...

or to quote unnecessarily at length...