Page cannot be displayed

Discussion in 'ASP General' started by Aneesh Puttur, Sep 8, 2004.

  1. Hi,
    My website users are having problem accessing the web application
    (intranet), using default URL, that is just
    http://servername/MyApp/default.path.

    The server Behaviour:
    When I do tracert servername I get two different names for the server.
    that is "servername.xyz.com" and at the end "servername.abc.com"(The
    server name is same)

    while pinging the server it returns only "servername.xyz.com"

    The problem is
    some users using XP are not able to access the site using
    servername.xyz.com, They get page cannot be displayed, but works fine
    if they use servername.abc.com.
    and for some other users it works otherway and for some it works fine
    with any url.
    Can anybody give me the solution.
    Thanks in advance
    --Puttur
    Aneesh Puttur, Sep 8, 2004
    #1
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  2. This sounds like a name resolution issue. I suggest you chat with your
    network people to find it if you're using WINS, DNS, HOSTS files, something
    else and make sure that things are consistent among all the client machines.

    Ray at work

    "Aneesh Puttur" <> wrote in message
    news:...
    > Hi,
    > My website users are having problem accessing the web application
    > (intranet), using default URL, that is just
    > http://servername/MyApp/default.path.
    >
    > The server Behaviour:
    > When I do tracert servername I get two different names for the server.
    > that is "servername.xyz.com" and at the end "servername.abc.com"(The
    > server name is same)
    >
    > while pinging the server it returns only "servername.xyz.com"
    >
    > The problem is
    > some users using XP are not able to access the site using
    > servername.xyz.com, They get page cannot be displayed, but works fine
    > if they use servername.abc.com.
    > and for some other users it works otherway and for some it works fine
    > with any url.
    > Can anybody give me the solution.
    > Thanks in advance
    > --Puttur
    Ray Costanzo [MVP], Sep 8, 2004
    #2
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