Mobile, LinkButton, Grid 'Select' click events not working on clie

[Mike McAllister]

Mobile Web Forms application, VS2005.

First, I see the same results from VS 2003 and VS 2005

The client device is a brand new Sprint Smarphone running Windows Mobile
2005, version 5.2.?.?.

The LinkButton and DataGrid controls within Mobile User Controls have no
client-side click event that posts back to the server. They are totally
'dead'.

On the grid, page number links are dead; Select links are dead.

Now for the strange part. Buttons post-back fine and after the first
round-trip from a button click, then the Select and page number links work on
the DataGrid.

However, the LinkButtons never work.

Is this a know issue? I have tested on Windows Mobile 2003, Windows Mobile
2003 SE, Desktop IE, an HP iPaq PDA running Windows Mobile 2005 5.0.?.? and
they all work fine.

Could it be something in the SmartPhone extensions?

What can be causing this, please?

 

[Yuan Ren[MSFT]]

Hi Mike,

Thanks for posting!

For the current issue, I'm not very clear about the problem. So could you
please give me some more details about the issue?

"The LinkButton and DataGrid controls within Mobile User Controls have no

client-side click event that posts back to the server. They are totally
'dead'."
As far as I know, the Mobile Controls doesn't contain the DataGrid control.
It uses the "ObjectList" control to present the data. So if you use the
DataGird in the Mobile Web form, I don't think this can work fine.

Additionally, if the page is not using the Mobile control, I have performed
some test that I use the Smartphone to access the normal page which
includes the GridView control and LinkButton control. It seems work fine. I
think maybe the problem is caused by the explorer in the Smartphone. After
researching, there is no issue refer the current problem. Could you send me
a repro demo and it will help me to narrow down the current problem?

I appreciate your understanding!

Regards,

Yuan Ren [MSFT]
Microsoft Online Support

 

[Mike McAllister]

You can use DataGrid and other 'normal' ASP.NET controls if you place them in
a Mobile User Control; and then place that parent control on the Mobile Web
Form.

Do you have access to a Sprint PPC 6700? This is the device where the
browser has dead DataGrid and LinkButton client events. Buttons work. The
Device is running Windows Mobile 5.2.?.?

I can give you a URL to test, but only by private email. Please send email
and I'll provide a URL for you to test.

Thanks for your help.
--
Mike McAllister

Hi Mike,

Thanks for posting!

For the current issue, I'm not very clear about the problem. So could you
please give me some more details about the issue?

"The LinkButton and DataGrid controls within Mobile User Controls have no

client-side click event that posts back to the server. They are totally
'dead'."
As far as I know, the Mobile Controls doesn't contain the DataGrid control.
It uses the "ObjectList" control to present the data. So if you use the
DataGird in the Mobile Web form, I don't think this can work fine.

Additionally, if the page is not using the Mobile control, I have performed
some test that I use the Smartphone to access the normal page which
includes the GridView control and LinkButton control. It seems work fine. I
think maybe the problem is caused by the explorer in the Smartphone. After
researching, there is no issue refer the current problem. Could you send me
a repro demo and it will help me to narrow down the current problem?

I appreciate your understanding!

Regards,

Yuan Ren [MSFT]
Microsoft Online Support

 

[Steven Cheng[MSFT]]

Hi Mike,

You can try emailing the link through the link in our signature(removing
the "online" ).

Regards,

Steven Cheng
Microsoft Online Support

Get Secure! www.microsoft.com/security
(This posting is provided "AS IS", with no warranties, and confers no
rights.)


--------------------
| Thread-Topic: Mobile, LinkButton, Grid 'Select' click events not working
on
| thread-index: AcYg8NjEY2xBWidWTiCWGagvEuTCig==
| X-WBNR-Posting-Host: 207.252.39.146
| From: =?Utf-8?B?TWlrZSBNY0FsbGlzdGVy?= <[email protected]>
| References: <[email protected]>
<i#[email protected]>
| Subject: RE: Mobile, LinkButton, Grid 'Select' click events not working on
| Date: Tue, 24 Jan 2006 06:17:02 -0800
| Lines: 47
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.dotnet.framework.aspnet.mobile
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.dotnet.framework.aspnet.mobile:8668
| X-Tomcat-NG: microsoft.public.dotnet.framework.aspnet.mobile
|
| You can use DataGrid and other 'normal' ASP.NET controls if you place
them in
| a Mobile User Control; and then place that parent control on the Mobile
Web
| Form.
|
| Do you have access to a Sprint PPC 6700? This is the device where the
| browser has dead DataGrid and LinkButton client events. Buttons work. The
| Device is running Windows Mobile 5.2.?.?
|
| I can give you a URL to test, but only by private email. Please send
email
| and I'll provide a URL for you to test.
|
| Thanks for your help.
| --
| Mike McAllister
|
|
| ""Yuan Ren[MSFT]"" wrote:
|
| > Hi Mike,
| >
| > Thanks for posting!
| >
| > For the current issue, I'm not very clear about the problem. So could
you
| > please give me some more details about the issue?
| >
| > >"The LinkButton and DataGrid controls within Mobile User Controls have
no
| > client-side click event that posts back to the server. They are totally
| > 'dead'."
| > As far as I know, the Mobile Controls doesn't contain the DataGrid
control.
| > It uses the "ObjectList" control to present the data. So if you use the
| > DataGird in the Mobile Web form, I don't think this can work fine.
| >
| > Additionally, if the page is not using the Mobile control, I have
performed
| > some test that I use the Smartphone to access the normal page which
| > includes the GridView control and LinkButton control. It seems work
fine. I
| > think maybe the problem is caused by the explorer in the Smartphone.
After
| > researching, there is no issue refer the current problem. Could you
send me
| > a repro demo and it will help me to narrow down the current problem?
| >
| > I appreciate your understanding!
| >
| > Regards,
| >
| > Yuan Ren [MSFT]
| > Microsoft Online Support
| >
| >
|

 

[Mike McAllister]

I have sent personal emails to both Steven Cheng and Yuan Ren; hopefully
providing the necessary information requested.

Is there the possibility of someone looking into this issue?

Thanks,
--
Mike McAllister

Hi Mike,

You can try emailing the link through the link in our signature(removing
the "online" ).

Regards,

Steven Cheng
Microsoft Online Support

Get Secure! www.microsoft.com/security
(This posting is provided "AS IS", with no warranties, and confers no
rights.)


--------------------
| Thread-Topic: Mobile, LinkButton, Grid 'Select' click events not working
on
| thread-index: AcYg8NjEY2xBWidWTiCWGagvEuTCig==
| X-WBNR-Posting-Host: 207.252.39.146
| From: =?Utf-8?B?TWlrZSBNY0FsbGlzdGVy?= <[email protected]>
| References: <[email protected]>
<i#[email protected]>
| Subject: RE: Mobile, LinkButton, Grid 'Select' click events not working on
| Date: Tue, 24 Jan 2006 06:17:02 -0800
| Lines: 47
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.dotnet.framework.aspnet.mobile
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.dotnet.framework.aspnet.mobile:8668
| X-Tomcat-NG: microsoft.public.dotnet.framework.aspnet.mobile
|
| You can use DataGrid and other 'normal' ASP.NET controls if you place
them in
| a Mobile User Control; and then place that parent control on the Mobile
Web
| Form.
|
| Do you have access to a Sprint PPC 6700? This is the device where the
| browser has dead DataGrid and LinkButton client events. Buttons work. The
| Device is running Windows Mobile 5.2.?.?
|
| I can give you a URL to test, but only by private email. Please send
email
| and I'll provide a URL for you to test.
|
| Thanks for your help.
| --
| Mike McAllister
|
|
| ""Yuan Ren[MSFT]"" wrote:
|
| > Hi Mike,
| >
| > Thanks for posting!
| >
| > For the current issue, I'm not very clear about the problem. So could
you
| > please give me some more details about the issue?
| >
| > >"The LinkButton and DataGrid controls within Mobile User Controls have
no
| > client-side click event that posts back to the server. They are totally
| > 'dead'."
| > As far as I know, the Mobile Controls doesn't contain the DataGrid
control.
| > It uses the "ObjectList" control to present the data. So if you use the
| > DataGird in the Mobile Web form, I don't think this can work fine.
| >
| > Additionally, if the page is not using the Mobile control, I have
performed
| > some test that I use the Smartphone to access the normal page which
| > includes the GridView control and LinkButton control. It seems work
fine. I
| > think maybe the problem is caused by the explorer in the Smartphone.
After
| > researching, there is no issue refer the current problem. Could you
send me
| > a repro demo and it will help me to narrow down the current problem?
| >
| > I appreciate your understanding!
| >
| > Regards,
| >
| > Yuan Ren [MSFT]
| > Microsoft Online Support
| >
| >
|

 

[Yuan Ren[MSFT]]

Hi Mike,

Thanks for your reply!

I have performed the test but encountered some error. Please reply me when
you receive my email. Thanks!

Yuan Ren [MSFT]
Microsoft Online Support

 

[Mike McAllister]

Hi Yuan,
Thanks for your reply.
We will need to coordinate your testing, meaning the back-end for the Mobile
web application is not up all the time. The back-end is a 1,300+ screen ERP
system which is under very active development. You'll need to email me a my
work email accress ahead of time so I can make sure the back end is up. I'll
send you my work address by private email.
Thanks.

 

[Yuan Ren[MSFT]]

Hi Mike,

Thanks for your reply!

I have performed the test both on my Smartphone and simulator.
Unfortunately, I can not reproduce the current issue. The ¡°select¡± link
button works fine on my side. I have some screenshots for the current issue
and I¡¯ll send them to you. Based on my experience, the current issue is
caused by the special smart phone or simulator. I suggest you change to
another smart phone or simulator and perform the test again, then please
find whether the problem still occurs. Thanks for your understanding!

Regards,

Yuan Ren [MSFT]
Microsoft Online Support

 

[Mike McAllister]

Yuan, we're going around in circles here.

I mentioned in the very beginning this is a Sprint PPC 6700 problem. Do you
have one? It's running Mobile 5.x so it's your responsibility as it is
running a Microsoft OS.

I know it works on other devices. That is not the point. It *does not* work
on a Sprint PPC 6700. I have tried a couple.

Please reply as soon as is possible, thanks.

 

[Yuan Ren[MSFT]]

Hi Mike,

Thanks for your reply!

At the current stage, I think the issue isn't caused by the ASP.NET. The
Mobile OS which I have used is the Windows Mobile 5.x. I can supply the
screenshot if you want to confirm this.

If the problem is just encountered in the special device, I think the issue
would be a product limitation. If you need a solution to work around this
problem, it is better for you if one of our PSS support engineers could
work with you. This may need you submit a support incident in Microsoft PSS
(Product Support Service). As a MSDN subscriber, you have two free support
incidents.

By the way, if the problem is confirmed by Microsoft PSS as a product
issue, PSS won't charge money. Every MSDN subscriber has two free support
incidents. You could use one of them to contact Microsoft PSS. So you don't
need to pay money yet. Surely if the issue is a product issue, you still
have two free support incidents.

For your reference, I attached steps to contact Microsoft PSS here: You can
contact Microsoft Product Support directly to discuss additional support
options you may have available, by contacting us at 1-(800)936-5800 or by
choosing one of the options listed at
http://support.microsoft.com/common/international.aspx?rdpath=gp;en-us;offer
prophone

Regards,

Yuan Ren [MSFT]
Microsoft Online Support

 

[Mike McAllister]

Hi Yuan,
As a Microsoft Partner, subscribed to the Microsoft Empowerment program, we
don't have any free Support issues. We only have access to the Managed
Newsgroups.

Do you have authority to grant us a free Support issue?

 

[Yan-Hong Huang[MSFT]]

Hello Mike,

The following devices and browsers have been tested with the Microsoft
Mobile Internet Toolkit and ASP.NET mobile controls.

http://www.asp.net/mobile/testeddevices.aspx?tabindex=6

In MSDN document, there are some descriptions as below:

IMPORTANT MICROSOFT CORPORATION MAKES NO REPRESENTATION OR WARRANTY,
EXPRESS OR IMPLIED, WITH RESPECT TO THE TESTING OF THE LISTED DEVICES,
BROWSERS, AND DEVICE EMULATORS.¡±
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/mwsdk/html/
mwconSupportedDevices.asp

So I am afraid this device is not fully tested yet. As Yuan has suggested,
the quickest way is to contact our customer support service to see whis the
best way to resolve it is. We are sorry that we can't grant a free support
service here. Since you are a Microsoft partner, I suggest you call local
partner support to seek for more assistance. They could tell you which
resource is best for you on the issue. You can also provide the link to
this post thread when you are contacting local partner support service. Our
engineer could help provide more information if needed.

This link provides info on whom you could contact:
http://msdn.microsoft.com/subscriptions/support/default.aspx

If you feel there is any we can do for you, please feel free to post here.
Thanks very much for your understanding.

Best regards,
Yanhong Huang
Microsoft Community Support

Get Secure! ¨C www.microsoft.com/security
Register to Access MSDN Managed Newsgroups!
http://msdn.microsoft.com/subscriptions/managednewsgroups/

This posting is provided "AS IS" with no warranties, and confers no rights.